WHO ARE WE
The term ‘Essomenic’ means ‘to show how things will be done in the future’ and
we specialise in working with you, your staff and your clients to
understand and visualise the experience clients have when they interact with your business.
The primary outputs are graphical models that allow for
straightforward identification of areas of innovation and improvement.
We excel in working with you to improve your business processes and optimise associated workflows and our goal is to develop true partnerships so that together we can improve your service delivery future.
Essomenic's key area of expertise is in healthcare and we have extensive research and practical experience in modeling patient journeys across a wide range of clinical streams both in Australia and overseas.
In addition to our Healthcare capabilities, Essomenic has conducted multiple improvement projects with
Banking, Education, Government and IT services.
In fact, the Essomenic methodology can be applied to any service improvement initiative,
that involves people, processes and technology.
We have successfully completed over 80 projects. Each one delivering strong stakeholder buy-in and ownership for change, improved inter-disciplinary communication, as well as
setting the foundations for a culture that embraces continuous improvement.
Essomenic's founding Director Dr Joanne Curry (Phd, M.Comp (IT)), is a regular presenter at both
National and International conferences and has published over 50 research and practical project articles.
Our people are team-spirited, customer-focused and results driven.
The scope of our involvement is at your discretion, we can completely drive, manage and implement agreed business improvements or educate, coach and mentor your own staff to deliver successful improvement projects.
Contact us today for a free Introductory Consultation to find out how Essomenic can help your organisation
improve client satisfaction levels and achieve your organisational goals.